PKR93 Privacy Policy – How We Protect Your Data

1 Who We Are

PKR93 is an online gaming and sports betting platform accessible at pkr93.pro, offering sports betting, casino games, live dealer tables, bingo rooms and related promotional services to players in supported regions. When this Privacy Policy refers to "PKR93", "we", "us" or "our", it means the team and systems operating the pkr93.pro platform.

This Privacy Policy applies to all personal data collected through the PKR93 website, mobile app, customer support channels and any other point of contact between you and the platform. It should be read alongside the Terms and Conditions, which govern the overall relationship between you and PKR93.

2 Data We Collect

PKR93 collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the website and app, and occasionally from third-party verification services used to confirm your identity. Here is a breakdown of the categories of data we collect:

PKR93 does not collect any special categories of sensitive personal data such as health information, racial or ethnic origin, religious beliefs or political opinions. We also do not collect data from your device's contacts, camera or microphone unless you explicitly grant permission for a specific feature that requires it.

3 How We Use Your Data

Every piece of data PKR93 collects serves a specific purpose. We do not process your information without a legitimate reason. The main purposes for which your data is used are:

• Account management: To create, maintain and secure your PKR93 account, including verifying your identity and age before processing withdrawals.
• Transaction processing: To handle your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer or card payment, and to maintain accurate transaction records.
• Platform personalisation: To remember your preferences, display relevant content and improve your experience across sports betting, casino, bingo and other sections of the platform.
• Promotions and bonuses: To apply bonuses correctly to your account, track wagering requirements and send you information about offers you have opted into — such as PSL season promotions or deposit match offers.
• Security and fraud prevention: To detect and investigate unusual account activity, prevent multiple account registrations and protect the platform from abuse.
• Customer support: To respond to your queries, resolve disputes and improve our support processes based on previous interactions.
• Legal and compliance obligations: To maintain records as required and respond to legitimate legal requests from authorities.
• Platform improvement: To analyse how the platform is used and identify areas for technical or content improvement — for example, understanding which cricket markets are most popular during T20 season.

4 Payment Data

PKR93 processes all financial transactions in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfers and standard debit or credit cards. When you make a deposit or request a withdrawal, PKR93 collects the minimum payment information necessary to complete the transaction.

• PKR93 does not store full card numbers, CVV codes or complete bank account details on its own servers. Payment processing is handled through secure payment gateways with their own data protection obligations.
• JazzCash and Easypaisa transactions are processed via the respective mobile money APIs. Only a reference identifier is retained in your PKR93 account — not your full mobile wallet credentials.
• Transaction records — amounts, dates, methods and statuses — are retained as part of your account history for dispute resolution and record-keeping purposes.
• PKR93 will never ask for your full JazzCash PIN, Easypaisa PIN or online banking password through any channel, including support chat or email. If you receive such a request from someone claiming to be PKR93, do not respond and report it immediately.

5 Data Sharing

PKR93 does not sell, rent or trade your personal data to third parties for commercial purposes. Your information is only shared in the following limited and necessary circumstances:

• Payment processors: Transaction data is shared with the payment gateway or mobile money provider needed to complete your deposit or withdrawal. This is limited to what is technically required for the transaction.
• Identity verification services: Where identity or age verification requires a third-party service, your relevant documents or details may be shared with that service provider solely for verification purposes.
• Game providers: When you play casino games or live dealer games supplied by third-party providers, certain session data may be shared with the provider to facilitate gameplay. Game providers are not given access to your full account profile or payment details.
• Legal and regulatory requests: PKR93 may disclose personal data if required to do so by a valid legal request, court order or to prevent fraud, illegal activity or threats to safety.
• Business operations: Trusted service providers who assist with platform hosting, IT infrastructure and customer support tools may have limited access to personal data as part of their contracted services. All such providers are required to handle data securely and only for the specific purpose for which it is shared.

All third parties with whom PKR93 shares data are required to maintain the confidentiality and security of that information. PKR93 does not transfer personal data to parties located outside of trusted regions without ensuring appropriate data protection measures are in place.

6 Data Retention

PKR93 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the purpose for which data is held:

• Account and identity records are retained for a minimum of five years after account closure to support dispute resolution and record-keeping requirements.
• Financial transaction records are retained for a minimum of five years in line with standard financial record-keeping practices.
• Customer support communications are retained for two years from the date of the interaction, or longer if they relate to an open dispute or formal complaint.
• Technical and usage data such as session logs and IP addresses are retained for up to 12 months unless required longer for a security investigation.
• Marketing preference records are kept for as long as needed to honour your opt-in or opt-out choice accurately.

When data is no longer needed and retention obligations have been met, PKR93 securely deletes or anonymises it so that it can no longer be linked to you personally.

7 Cookies

PKR93 uses cookies — small text files stored on your browser or device — to make the platform work properly and to improve your experience. Cookies do not contain your personal financial data or passwords. Below is a summary of the cookie categories used on pkr93.pro:

Essential cookies are required for the platform to function and cannot be disabled. Analytics and functional cookies can be managed through your browser settings. Most browsers allow you to view, block or delete cookies via the settings or tools menu. Note that blocking essential cookies will prevent you from logging into your PKR93 account.

8 Security Measures

PKR93 takes the protection of your personal data seriously. The platform uses a combination of technical and operational security measures to reduce the risk of unauthorised access, data breaches or misuse of your information.

• All data transmitted between your browser or app and the PKR93 servers is encrypted using TLS (Transport Layer Security).
• Passwords are stored as salted hashes — they are never stored in plain text and cannot be retrieved even by PKR93 staff.
• Access to personal data within PKR93's systems is restricted to staff members who need it to perform their specific role. Access logs are maintained and reviewed.
• Regular security assessments are conducted to identify and address vulnerabilities in the platform's systems and infrastructure.
• Two-factor authentication is available on PKR93 accounts and is strongly recommended for all registered players — particularly those with significant account balances.

While PKR93 takes all reasonable precautions, no online platform can guarantee 100% security against all threats. In the event of a data breach that affects your personal data, PKR93 will notify affected players promptly with details of what occurred and what steps are being taken.

9 Your Rights

As a registered PKR93 player, you have a number of rights regarding your personal data. PKR93 is committed to making it easy for you to exercise these rights through the customer support channel.

• Right of access: You can request a copy of the personal data PKR93 holds about you, including your account information, transaction history and any identity documents submitted for verification.
• Right to correction: If any personal data we hold about you is inaccurate or out of date, you can request that it be corrected. For certain data like your registered name, supporting documentation may be required.
• Right to deletion: You can request that your personal data be deleted. This right is subject to PKR93's legal retention obligations — for example, financial records may need to be kept for a defined period even after account closure.
• Right to restrict processing: In certain circumstances, you can ask PKR93 to limit how your data is used — for example, while a dispute is being resolved.
• Right to withdraw consent: Where data processing is based on your consent — such as for marketing communications — you can withdraw that consent at any time by updating your account preferences or contacting support.
• Right to data portability: You can request a structured, machine-readable copy of personal data you have provided to PKR93, where technically feasible.

To exercise any of these rights, contact the PKR93 support team via live chat or email. Requests are processed within a reasonable timeframe. Proof of identity may be required before certain requests are actioned to protect against unauthorised access to account data.

10 Children's Privacy

PKR93 is strictly an adult platform for users aged 18 and above. The platform does not knowingly collect personal data from individuals under the age of 18. Age verification is carried out as part of the account verification process, and accounts found to belong to minors are closed immediately with all associated data handled in accordance with these provisions.

If you are a parent or guardian and believe that a minor has created an account on PKR93 or that their personal data has been collected, please contact support immediately. PKR93 will investigate and take appropriate action, including deletion of any data collected from an underage individual.

For guidance on preventing minors from accessing online gaming platforms, please visit the Responsible Gaming page which includes practical advice on parental controls and account security.

11 Changes to This Policy

PKR93 may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable requirements. When changes are made, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that materially affect how your personal data is used, PKR93 will notify registered players via email or an in-platform notification before the changes take effect. Continuing to use the platform after a policy update constitutes your acceptance of the revised terms.

We encourage you to check this page periodically to stay informed about how your data is handled. The most recent version of the Privacy Policy is always the one that applies to your use of the platform.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to raise a concern about how your personal information has been handled, the PKR93 support team is available around the clock.

When submitting a data rights request, please include your registered email address and a brief description of your request. If identity verification is needed, the support team will let you know what documentation is required. PKR93 aims to process all data-related requests fairly and without unnecessary delay.